Quick Answer: Do Virgin Media Engineers Work Weekends?

What is included in Virgin Talk weekends?

Talk Weekends – Standard line rental, with inclusive calls to UK landlines and Virgin Mobiles at weekends.

Talk More Weekends – Includes unlimited calls to UK landlines and mobiles at weekends.

Talk More Evening and Weekends – Includes calls to UK landlines and mobiles in the evenings as well as weekends..

What numbers are free on Virgin landline?

Freephone numbers starting 0800 or 0808 are already free to call from your Virgin Media home phone. From July 1st 2015 they’ll also be free for consumers to call from mobile phones.

Do you have to pay for a virgin engineer?

Whether it’s your Virgin Media broadband, TV or home phone, we’ll send along one of our lovely engineers to repair and replace your kit, at no extra cost*. … It’s all part of the Virgin Media service, and that’s why we won’t charge you a penny.

How long does it take for a virgin engineer to come out?

30 minutes to 2 hoursOn your installation day, your engineer will arrive in a Virgin Media van and be carrying ID, so they’ll will be easy to spot. NOTE: It usually takes from 30 minutes to 2 hours for an engineer to set up your services, depending on your home and what you’ve ordered.

How do I get a Virgin Media engineer out?

You can cancel your technician appointment by signing in to your My Virgin Media account. Once you’re signed in you’ll see your appointment details on your account dashboard and an option to cancel. Click on that and follow the steps. Should you need to cancel an upcoming QuickStart delivery or installation contact us.

How quickly can I get Internet installed?

If there’s already a working line at your new place, it’ll get going in a couple of days; but getting a new one installed could take two weeks.

Can you install Virgin Media yourself?

QuickStart is only available at addresses that have had Virgin Media services in the past, so we’ll let you know if you can self-install before you place your order. You’ll also need to check the condition and location of your internal wall socket.

Will Virgin Media dig up my drive?

virgin won’t and don’t install under driveways that are tarmaced or paved. it’s only ever dig into loose ground and covered.

Is Virgin Media 2.4 Ghz or 5ghz?

The Virgin Media Hub is an 802.11ac modem and it uses both 2.4Ghz and 5Ghz frequencies to give you the best Wi-Fi connection possible.

How can I reduce my Virgin Media package?

To downgrade, ring 150 from your Virgin Media phone or mobile, Alternatively, you can call 0345 454 1111 from any other phone. Or you could use the online chat feature found under the ‘Contact Us’ tab at the bottom of Virgin Media’s homepage.

How quick can virgin install Internet?

How quickly can I get broadband installed in my new home? If you’re eligible for QuickStart, you can have your kit delivered and installed in 4 days. If you’re moving into a property with an active Virgin Media account that isn’t your own, QuickStart delivery may take up to 14 days while we close that account.

Do I need an engineer to install Virgin broadband?

If you have an existing Virgin Media connection and it just lapsed, you may not need an engineer visit either. Usually, an engineer will need to visit if new equipment needs to be installed, like the wall box, Sky TV or Virgin Media TV.

What is Virgin Media weekend?

Talk Weekends – The standard line rental from Virgin Media, with inclusive calls to UK landlines and Virgin Mobiles on Saturdays and Sundays. … Talk More Evenings and Weekends – Includes calls to UK landlines and mobiles from 7pm to 7am on weekdays too.

Can I change my virgin installation date?

The details of your installation appointment are displayed at the top right of the screen. If you want to change this time, just click on the Reschedule link (circled above), and as long as it’s not within 24 hours of your original order date, you can arrange your technician visit for another time.

How long does it take for WIFI to be installed?

about 1-3 hoursHow long does the installation take? The installation usually takes about 1-3 hours to complete, depending on the difficulty of the installation.